Offcanvas Section

You can publish whatever you want in the Offcanvas Section. It can be any module or particle.

By default, the available module positions are offcanvas-a and offcanvas-b but you can add as many module positions as you want from the Layout Manager.

You can also add the hidden-phone module class suffix to your modules so they do not appear in the Offcanvas Section when the site is loaded on a mobile device.

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This following document sets forth the Privacy Policy for Mangrove Mountain Spring Water, website: http://mangrovemtspringwater.com.au/

Mangrove Mountain Spring Water is committed to providing you with the best possible customer service experience. Mangrove Mountain Spring Water is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.

COLLECTION OF YOUR PERSONAL INFORMATION

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Mangrove Mountain Spring Water customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

SHARING OF YOUR PERSONAL INFORMATION

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Mangrove Mountain Spring Water takes reasonable steps to ensure that these organisations’ are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

USE OF YOUR PERSONAL INFORMATION

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

SECURITY AND STORAGE

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a 128 bit SSL (Secure Sockets Layer) encryption technology before it is transmitted over a web server. We do not store your Credit Card data. If you have any questions about the security and storage policy, please do not hesistate to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

COOKIES AND BROWSER INFORMATION

Cookies are small files that reside on your computer and allow us to recognise you on your next visit or store your shopping cart contents. We use them only to track this information.

CHANGES TO THIS PRIVACY POLICY

Mangrove Mountain Spring Water reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

ACCESSING YOUR PERSONAL INFORMATION

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Mangrove Mountain Spring Water reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

CONTACTING US

Mangrove Mountain Spring Water welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means:

Tel: +61 2 8883 4007

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

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3920

Refund and Return Policy for Mangrove Mountain Spring Water.

Please read our refund and return policy below carefully. If you have any questions relating to our refund and return policy please contact our office on 02 8883 4007

SHIPPING


Mangrove Mountain Spring Water services to Sydney, The Greater Sydney Region,The Blue Mountains and The Central Coast. Our Website provides an approximation of our delivery areas. If your delivery address is outside of the displayed area, please do not hesitate to call us on +61 2 8883 4007 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. Our friendly staff will then organise delivery and inform you about the costs and further details.

The prices shown on the check out page include delivery, all costs quoted are based on front door basis, unless stated otherwise, our courier company does not offer delivery to upstairs or assembly. In any case, if you have trouble with the shipping or delivery (an error message shows), please Contact us for a quotation.

For more information about delivery, please do not hesitate to call us on +61 2 8883 4007 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

For urgent delivery inquiries or special requirements, please do not hesitate to call us on +61 2 8883 4007 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

DAMAGED GOODS

Mangrove Mountain Spring Water will doing the best to make sure your purchases are under perfect condition when they arrive to you. But in very rare cases, if you receive a faulty or damaged item, we require you to send us the evidence of the damage/fault such as photographic or video footage within 24 hours via email to This email address is being protected from spambots. You need JavaScript enabled to view it.. So we highly recommend you to inspect the item(s) as soon as you receive it (them), it is the customers’ responsibility to adhere to our claims process including providing proof of damages and arranging for products to be returned for inspection. Any damages or faults reported after 24 hours will be treated as a warranty claim and the customers will be solely liable for the shipment cost in the claim process.

RETURN

We hope you will be delighted with your purchase, but sometimes you just get it wrong or sometimes it’s not what you expect, so if you wish to return the item, we aim to make it as quick and convenient as possible. Our policy is simple, if you are not 100% satisfied with your purchase, we promise a refund, credit or exchange, whatever you prefer.

The item need to be returned within SEVEN days of purchase as long as the item is in exactly the same condition as when purchased. All items must be in original wrappings and packaging and not assembled or part assembled in any way.

Prior to returning goods, customers need to fill in a Return Authorisation Form (please send email to This email address is being protected from spambots. You need JavaScript enabled to view it. to request) and get Mangrove Mountain Spring Water’s approval, any unauthorised return will not be accepted.

It is the customers’ responsibility to ensure that returned items are returned safely. Mangrove Mountain Spring Water takes no responsibility for lost goods and the customers will be solely liable for the shipment cost of the return.

WARRANTY

Mangrove Mountain Spring Water provides a 12 month warranty on all products (unless otherwise stated in product detail page). Warranty does not cover normal wear and tear, commercial use, damage arising from abnormal use, not properly maintained and being modified goods. Mangrove Mountain Spring Water has the ultimate discretion to obtain proof of purchase and any further information to decide on warranty outcomes. Products will be repaired or replaced, depending on product circumstances and it is solely at Mangrove Mountain Spring Water’s discretion.

ORDER CANCELLATION

Contact us if you want to cancel your order, we will do a full refund if the items are still not being dispatched from our warehouse, if otherwise, shipping cost will not be included with the refund.

QUESTIONS

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the main menu. Or you can email us at: This email address is being protected from spambots. You need JavaScript enabled to view it.